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Now stuck support link also throws error and site currently offline

 

Could contain: Page, Text, File, Webpage

Solved by Jim M

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  • Solution

Please go to {your-base-url}/admin/upgrade in your browser to complete your upgrade. We are aware of an issue with that particular version and moving forward will complete the upgrade.

  • Author

I tried that after the error and get another error which I would do but I can not move past it.  

 

Could contain: Plot, Chart, Text, Page, Computer Hardware, Hardware, Electronics

I can only move to the admin cp using the back button on the browser, but once there and option returns the above error

Looks like you were able to complete the upgrade now as it is showing that you are on the latest release. Of course, please let us know if you're still having issues with anything.

  • Author

We have two accounts one which we use as a "dev site"  I updated last night and had no issue ... 

bmwsporttouring.com is our production site and it is definitely not reachable as I can not log in with a different browser ... any attempt doesn't even return a response

at one point I was able to get ...

 

Could contain: Page, Text

  • Author

Ok using your link it appears to be working ...

I was hesitant to use the browser that initiated the error ... that apparently was causing the lack of response from another one.

So far ... so good ... update appears to be continuing normally

Thanks !

Glad to hear it. Please let us know if you have any further issues

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