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Hashes rather than text in emails


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My site rarely needs to send me an email but I've noticed that when it does, some text seems to be hashed. Here's an invoice for something I bought on my site with Commerce yesterday. There are several yes/no fields which are showing as (identical) hashes rather than the correct "no":

 Could contain: Page, Text, File, Webpage

Similarly, messages triggered by @Michael.J's Forms app is producing hashes rather than the text content which the recipient is supposed to read:

 Could contain: File, Page, Text, Webpage

What problems should I take to try to resolve this, please?

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