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Hi

We sent a bulk email out to our members containing a mailto style of url which is failing to work. It does not open the recipients email client instead what they get is this link back to our website which fails (is this the track links in emails feature).  Using current v4.7.4.

Like this: someone@here.com

 

Could contain: Page, Text, File

 

We have used the mailto links without issues before.

 

Solved by Richard Arch

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  • Community Expert

I would need to know the exact link that is being sent to the users email, rather than what you added there

  • Author

Hi Marc

Its in the top of the screenshot.

  • Community Expert

Sorry, Richard. I actually thought it was all blurred there, before zooming in. Please bear with me while I take a look

  • Community Expert

I have created a ticket on this for you, so we can look further into the issue

  • 4 weeks later...
  • Author
  • Solution

This has been resolved in v4.7.5.

Hi @Richard Arch,

Thanks for checking back. We're glad this has now been resolved on your community.

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