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Large resource usage


Joshua Hina
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Hello,

 

our IT contractors have reported that IP.Core traffic is causing heavy load and high usage on our web server. This only started happening with the most recent upgrades to the software. Attached are serverside screenshots. Please advise on ways to optimize the software as this didn’t happen prior to recent upgrades.

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5 hours ago, Marc Stridgen said:

segfault is an issue with writing of data on the server itself, and wouldnt generally be attributed to the software itself. Have you perhaps changed PHP version?

We upgraded to php 8 as advised by the software (as noted by the php version number in the path). That’s the only change since versions. We were previously running PHP 7.4 but with it reaching EOL soon and given IPS’s recommendation to move from it; we did so.

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38 minutes ago, Joshua Hina said:

We upgraded to php 8 as advised by the software (as noted by the php version number in the path). That’s the only change since versions. We were previously running PHP 7.4 but with it reaching EOL soon and given IPS’s recommendation to move from it; we did so.

I would suggest reviewing your configuration for PHP 8 with your old configuration of PHP 7. Something here might have changed and thus, might be creating the write issue my colleague noted.

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Our systems team reviewed the PHP configuration and extension list. They said that no major changes occurred in the configuration that would cause this level of behavior. The configurations between versions of PHP 8 are all nearly identical. We just had the system hang and crash again due to IPBoard. Why is it so much more resource intensive from 7.4 to 8.x… we never encountered this many issues with this software In php 7.x during any release.

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