jesuralem Posted October 5, 2022 Share Posted October 5, 2022 Hi there, I did update my test site to 4.7.2 but it seems i have a problem with the scanner .php : .fpm/php5.external" stderr: PHP message: PHP Fatal error: Maximum execution time of 300 seconds exceeded in /forums/system/Application/Scanner.php on line 1260, referer https://dev.plongeur.com/forums/ It actually prevents me from login in either the front or the admincp. I tried setting the time limit to 1h but it does the same. I tried dowloading the files and reuploding them manually but it does not solve the issues. I am thinking about starting back with a copy of my prod and trying to upgrade again but i am affraid it may end the same way. I managed to login yesterday once and today once but only after a lot of tries et really without knowing what made it possible.... both times the php8 compatibility was stucked loading : I really don't know what to do here. of course i won't upgrade my prod site... Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 5, 2022 Share Posted October 5, 2022 Have you tried increasing the maximum execution time there? Link to comment Share on other sites More sharing options...
jesuralem Posted October 5, 2022 Author Share Posted October 5, 2022 4 minutes ago, Marc Stridgen said: Have you tried increasing the maximum execution time there? 23 minutes ago, jesuralem said: I tried setting the time limit to 1h but it does the same. To be fair it is not exactly the same but it ends up in an error500 after almost an hour. I did manage to open the site and it looks to be only broken for admins, normal users can browse, post and create topics. Link to comment Share on other sites More sharing options...
jesuralem Posted October 5, 2022 Author Share Posted October 5, 2022 i can't edit the title but "admin can't login after 4.7.2 update on test site" would probably be better 🙂 Link to comment Share on other sites More sharing options...
Jim M Posted October 5, 2022 Share Posted October 5, 2022 Please disable Two Factor Authentication requirement for our account. As many technicians may assist you, it is not possible for us to use Google Authenticator. Link to comment Share on other sites More sharing options...
jesuralem Posted October 5, 2022 Author Share Posted October 5, 2022 As I said it is on my test site, I am glad I tried it on the test before the production. I'll try to provide access to test site and server tomorrow Link to comment Share on other sites More sharing options...
Daniel F Posted October 6, 2022 Share Posted October 6, 2022 May I ask how many 3rd party apps and plugins are installed on your test site? Link to comment Share on other sites More sharing options...
jesuralem Posted October 6, 2022 Author Share Posted October 6, 2022 I would say 5 apps and 10 plugins, but all are disabled. I can uninstall some that I don't use anymore. Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted October 6, 2022 Solution Share Posted October 6, 2022 This can happen if you have one plugin with a ton of libraries as well. For example, I was able to ALWAYS duplicate this happening when the AWS SES plugin is installed. This was noted by devs in my reported case and the team was looking to improve this in a later release. AlexWebsites 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 6, 2022 Share Posted October 6, 2022 And have you tried using recovery mode to correct your issue? Link to comment Share on other sites More sharing options...
Daniel F Posted October 6, 2022 Share Posted October 6, 2022 21 minutes ago, Randy Calvert said: AWS SES plugin is installed. Yea this one is a real problem because it includes the whole AWS client library resulting in an almost 40 MB package 😞 Link to comment Share on other sites More sharing options...
jesuralem Posted October 10, 2022 Author Share Posted October 10, 2022 On 10/6/2022 at 9:53 AM, Randy Calvert said: This can happen if you have one plugin with a ton of libraries as well. For example, I was able to ALWAYS duplicate this happening when the AWS SES plugin is installed. This was noted by devs in my reported case and the team was looking to improve this in a later release. OK this has to be the problem, know what can i do about it ? should it uninstall the plugin and reinstall it after the upgrade ? This plugin is great and i don't really want to get rid of it. Is there any way i could gain access to my adminCP ? I added connection info for my test site on the note part of my connection info, i can't access adminCP so no adminCP credentials for the moment 🙂 Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 10, 2022 Share Posted October 10, 2022 Use recovery mode to disable all third party applications. (Log out of ACP first, set the constants.php variable, and then login.) When you login to ACP with the recovery mode enabled, it will disable everything for you. Then just remove the variable from constants.php once done. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 10, 2022 Share Posted October 10, 2022 Just noted here, have you checked to see what version of PHP you are on. I noted this in the original message "php5.external" Link to comment Share on other sites More sharing options...
jesuralem Posted October 10, 2022 Author Share Posted October 10, 2022 i can't access the admincp in recovery mode either, the plugin is disabled but it seems the scanner scans it anyway. It looks like other users managed to recover access renaming the SES app folder though Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 10, 2022 Share Posted October 10, 2022 Check with the author if you know it to be a 3rd party items that is causing you the issues there Link to comment Share on other sites More sharing options...
jesuralem Posted October 10, 2022 Author Share Posted October 10, 2022 Just now, Marc Stridgen said: Just noted here, have you checked to see what version of PHP you are on. I noted this in the original message "php5.external" i'm on 7.4, my server is managed so i don"t know every bits and pieces but i guess they just use an old file name for the config. Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 10, 2022 Share Posted October 10, 2022 (edited) Move the SES application out of the applications folder. If it still does not work to login, it’s not your problem. Edited October 10, 2022 by Randy Calvert Link to comment Share on other sites More sharing options...
AlexWebsites Posted October 10, 2022 Share Posted October 10, 2022 On 10/6/2022 at 4:17 AM, Daniel F said: Yea this one is a real problem because it includes the whole AWS client library resulting in an almost 40 MB package 😞 Its a real good app too... saves me a lot of money sending emails. AWS SDK is so widely used, maybe bypass the compatibility scanner. Link to comment Share on other sites More sharing options...
jesuralem Posted October 10, 2022 Author Share Posted October 10, 2022 42 minutes ago, Randy Calvert said: Move the SES application out of the applications folder. If it still does not work to login, it’s not your problem. Yes this is definitely my issue. As suggested by @AlexWebsites maybe the compatibility scanner should whitelist some widely spread SDKs. AlexWebsites 1 Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 10, 2022 Share Posted October 10, 2022 By the way... did you update your SES application to 1.0.15? There were some issues with PHP8 compatibility that were fixed in the recently released version. Link to comment Share on other sites More sharing options...
Jon Erickson Posted October 10, 2022 Share Posted October 10, 2022 Looks like we are gonna need to work together with Invision to fix this issue. Pretty sure the PHP 8 scanner is causing the issue. It’s unreasonable to not allow 3rd party applications to not include dependencies. With that being said, IPS dev team, how can we make sure the compatibility scanner avoids the vendor folder? Link to comment Share on other sites More sharing options...
jesuralem Posted October 10, 2022 Author Share Posted October 10, 2022 23 minutes ago, Randy Calvert said: By the way... did you update your SES application to 1.0.15? There were some issues with PHP8 compatibility that were fixed in the recently released version. I am on php 7.4 for now, the reason for installing 4.7.2 was actually to start testing the upgrade to php 8.0 or 8.1 depending... Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 11, 2022 Share Posted October 11, 2022 You cannot make the compatibility scanner avoid the folder. If its not compatible, the application must be made to be compatible. If the application is breaking your software you need to contact the author of that item to correct the issue. Link to comment Share on other sites More sharing options...
jesuralem Posted October 11, 2022 Author Share Posted October 11, 2022 @Marc Stridgen you should read the discussion. The application is totally compatible with PHP8, but it includes the AWS library whch is too big for the scanner and causes it to crash. AlexWebsites 1 Link to comment Share on other sites More sharing options...
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