Jump to content

Upgrading server and moving

Recommended Posts

Ive been having a problem updating a site for some months now.

I have copied over the db and files but nogo

But before we get onto that Ive installed a new blank ipb to test and that also fails.

It goes through the checker, ive videoed the install and all goes well untill the successful page then I if i click on goto the suite i get a 500 error

I also see this in the db logs

Error: Call to a member function language() on null (0)
#0 /xxxxxx/system/Dispatcher/Front.php(784): IPS\Dispatcher\_Standard::baseJs()
#1 /xxxxxx/system/Dispatcher/Front.php(82): IPS\Dispatcher\_Front::baseJs()
#2 /xxxxxx/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init()
#3 /xxxxxx/minimal/index.php(13): IPS\_Dispatcher::i()
#4 {main}


Im assuming im missing something. Ive tried php 7.4, 8.0 and 8.1


Ive also chmod all folder to 777 (for testing only this is not a public server)

i cant see any log files on in the directorys themsleves


Any ideas please



incase its wanted

Could contain: Text, Page, File, Menu, Webpage

Link to comment
Share on other sites

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 


Link to comment
Share on other sites

  • 4 months later...

We would require a valid installation on your license to investigate (we would not provide support for an unlicensed installation). We can reset your Test URL so you can point a sub-domain to the new server and use your test key there.

Link to comment
Share on other sites

13 minutes ago, Security_Installer said:

ill move it to a sub domain on the same server

but before i do that, you can see ive got an active subscription and im just moving to a new server is it really necessary?

Yes, it is necessary, per your license agreement, you can only have 1 Live URL and 1 Test URL. Both of which need to be recorded on your license. 

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...