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Solved by Marc

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Since you’re cloud hosted, just drop a ticket in the client area and the staff can help. 
 

If you were self hosted, you would just edit the conf_global.php file I. Your root directory. 

Edited by Randy Calvert

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49 minutes ago, Randy Calvert said:

Since you’re cloud hosted, just drop a ticket in the client area and the staff can help. 
 

If you were self hosted, you would just edit the conf_global.php file I. Your root directory. 

Have opened a ticket, thanks.

Do you know if they allow this action, by the way - might be useful for others searching in the future.

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It can indeed, and that has been done for you

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