RocketFoot Posted September 15, 2022 Share Posted September 15, 2022 I can't read any topics after upgrading to v4.7.2.1...every post is replaced with this over and over... Template forums/front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme. Any ideas how I can fix it? It is on all themes! The support tool has been gone for some time now, right?? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 15, 2022 Share Posted September 15, 2022 The support tool is in the top right of your admin CP. Click support there, and then click on the customisations overview to disable custonmisations. Check in another tab while they are all disabled. Its very likely its one of your 3rd party applications there unfortunately. Link to comment Share on other sites More sharing options...
RocketFoot Posted September 15, 2022 Author Share Posted September 15, 2022 5 minutes ago, Marc Stridgen said: The support tool is in the top right of your admin CP. Click support there, and then click on the customisations overview to disable custonmisations. Check in another tab while they are all disabled. Its very likely its one of your 3rd party applications there unfortunately. I get this in the overview... Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted September 15, 2022 Solution Share Posted September 15, 2022 OK. Click the Disable Customizations button. It will turn off the plugins for now and switch you to a default theme. If everything starts working again, you know it's one of the things highlighted in yellow. You can then turn on the various items one by one till you find the one causing problems. SeNioR- 1 Link to comment Share on other sites More sharing options...
RocketFoot Posted September 15, 2022 Author Share Posted September 15, 2022 Ok, I did that and found 3rd party OK and Ads OK. It must have been the themes. I clicked revert on themes and everything seems to be normal now, but I am not sure why... What ever happened to email support? I thought I subscribed but I can't find a link to even purchase it? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 15, 2022 Share Posted September 15, 2022 Support is now done via the community. We can still access your details, and this is now fully staffed 🙂 Link to comment Share on other sites More sharing options...
RocketFoot Posted September 15, 2022 Author Share Posted September 15, 2022 6 minutes ago, Marc Stridgen said: Support is now done via the community. We can still access your details, and this is now fully staffed 🙂 OK, I think I am fixed up for now! Thanks!! Randy Calvert 1 Link to comment Share on other sites More sharing options...
Jim M Posted September 15, 2022 Share Posted September 15, 2022 Glad to hear you got this all sorted out 🙂 . Link to comment Share on other sites More sharing options...
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