Jump to content

My webpage does not load correctly

Recommended Posts

Let's back up one step. 🙂

You said "they redirected everything to" your URL.

That is not the way the software needs to work.

Any and all redirects from domain.com to www.domain.com (or vice-versa) must be removed. Please ask your Host to do so.

Then the board_url (or board_name) variable in your conf_global.php file needs to be set to the URL you are using.

Your registered URL does include www. and we do recommend you use that.

Once that URL is correct, save, then login directly to your admin panel and visit the Support page, and click the button on the right to clear the system cache.

Does that resolve the issue?

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...