Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 22, 20222 yr Hello, let me just saying migrating was a night mare for me. I've been bouncing into errors left and right and it may not be related to invision community, but now I have an error I need help with. Forums arent showing after migration, the categories are but no forum categories/topics inside the main categories are showing. Ive turned every permission on for categories, cleared cache, everything I can think of. Tyia to anyone that knows whats going on cuz I don't have the slightest Idea.
August 22, 20222 yr 4 hours ago, WiCKeDxgg said: Ive turned every permission on for categories, What about the forums themselves? They have their own permissions.
August 22, 20222 yr Author 18 hours ago, opentype said: What about the forums themselves? They have their own permissions. Ive Opened those as well, could this be a glitch from migration. I am losing my mind over this. 🥺
August 23, 20222 yr There is a chance, but it wouldn’t be my first guess. I had such problems myself after conversions, but it was always just faulty permissions somewhere. You could try to narrow down the problem by adding forums. Start fresh with a new category and forum. Does it show up? If yes, the problem is inside the existing forum. If not, there is some global issue affecting all forums. Then possibly proceed by creating a new forum inside that existing category … Stuff like that. Edited August 23, 20222 yr by opentype
August 23, 20222 yr On 8/22/2022 at 2:50 AM, WiCKeDxgg said: Ive turned every permission on for categories, cleared cache, everything I can think of. Tyia to anyone that knows whats going on cuz I don't have the slightest Idea. Just a suggestion - did you give permission to see forums?
August 23, 20222 yr Author Yes I have 10 hours ago, Kjell Iver Johansen said: Just a suggestion - did you give permission to see forums? I meant to reply to this but yes i have every permission in there on at the moment. Cleared cache, went incognito.
August 24, 20222 yr By the way: you ask in the community forum, but you also show as client. As such, you could post in the official Help & Support forum and let IPS staff log in on your site and fix the problem.
August 25, 20222 yr Author On 8/24/2022 at 1:22 AM, opentype said: By the way: you ask in the community forum, but you also show as client. As such, you could post in the official Help & Support forum and let IPS staff log in on your site and fix the problem. No its off site license that I bought for like 750 and has since expired. They wont offer me support unfortunately, I may have to renew and get the support addon. On 8/24/2022 at 1:22 AM, opentype said: By the way: you ask in the community forum, but you also show as client. As such, you could post in the official Help & Support forum and let IPS staff log in on your site and fix the problem. No its off site license that I bought for like 750 and has since expired. They wont offer me support unfortunately, I may have to renew and get the support addon. I have an invision in the cloud they will help me with but as far as I know the off site license you need like the $700 support addon lol which is kind of crazy to me when the off site license already renews every 6 months.
August 25, 20222 yr It would be worth checking what you have bought there, as we dont actually allow the transfer of licenses between people.
August 25, 20222 yr Author 11 hours ago, Marc Stridgen said: It would be worth checking what you have bought there, as we dont actually allow the transfer of licenses between people. What? None of my licenses are transferred to anyone. I followed the migration process using the test install to a new server, backup db and reuploaded to new hosting. ITs been a pain but everything seems to be working properly except the few issues I mentioned above. And I know what I bought here, I've spent a lot of money here on off site licenses.
August 25, 20222 yr 7 minutes ago, WiCKeDxgg said: What? None of my licenses are transferred to anyone. I followed the migration process using the test install to a new server, backup db and reuploaded to new hosting. ITs been a pain but everything seems to be working properly except the few issues I mentioned above. And I know what I bought here, I've spent a lot of money here on off site licenses. Do you mean self hosted licenses that you purchased from us? Just want to clarify as if you mean those and they are active, we would provide support.
August 26, 20222 yr Author Yes thats what I meant, Okay thats good to know. I will renew it soon and reach out. For the time being I've moved back to my original host.
