TracyIsland Posted August 13, 2022 Share Posted August 13, 2022 I'm trying to upload a video to the gallery using the demo. When I try to drag and drop or select and open, a pop up appears that says the only allowed file types are gif, jpeg, jpe, jpg and png. Is this a bandwidth control for demos? Your main gallery product page, https://invisioncommunity.com/features/gallery/ says you can upload videos into albums. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted August 13, 2022 Share Posted August 13, 2022 (edited) 8 minutes ago, TracyIsland said: drag and drop Possibly this one... But more likely that videos are disabled on demos. Edited August 13, 2022 by Nathan Explosion TracyIsland 1 Link to comment Share on other sites More sharing options...
TracyIsland Posted August 13, 2022 Author Share Posted August 13, 2022 this is what I see if I click on the "i' next to the allowed file types, and a similar warning appears if I go ahead and try to drag and drop or select a file Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2022 Share Posted August 15, 2022 Please could you let me know the location of your demo, and the user you are logged in as? I can take a look for you Link to comment Share on other sites More sharing options...
TracyIsland Posted August 15, 2022 Author Share Posted August 15, 2022 A Test Forum - XanderGrysen's Community (invisionservice.com) logged in as xandergrysen (admin) Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted August 15, 2022 Solution Share Posted August 15, 2022 This would be the issue Link to comment Share on other sites More sharing options...
TracyIsland Posted August 15, 2022 Author Share Posted August 15, 2022 aaha! Thank you so much for that enlightenment. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2022 Share Posted August 15, 2022 No problem at all 🙂 Link to comment Share on other sites More sharing options...
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