During an upgrade to 4.7 I got the following error (while it was trying to extract the files)

"There was an error downloading the files to your server. Please download the update and upload the files to your server, or contact us for assistance."

For future reference is there any way to see what the error actually was? I suspect it's file permissions but without knowing where I can't really fix them.

Its very likely its your tmp folder that is not writable. So I would suggest checking that. If you take a look in uploads/logs you may see the error in there

I was right about permissions 🙂

Wed, 27 Jul 2022 10:29:28 +0000
Exception::0
fopen(../../applications/core/extensions/core/AchievementAction/Comment.php): failed to open stream: Permission denied
#0 /var/www/brfcs/admin/upgrade/extract.php(241): Extractor->_extractFile(248)
#1 /var/www/brfcs/admin/upgrade/extract.php(643): Extractor->extract('240')
#2 {main}

The folder AcheivementAction did't have write permissions for the user doing the upgrade.

Edited July 27, 20222 yr by brfcs

Glad to hear you found the issue there 🙂