Jace Randolph Posted July 11, 2022 Posted July 11, 2022 Sorry to bump this, but I am having the SAME exact issue. I have gone through my payment settings as above::AdminCP > Commerce > Payments > Settings > Payment Methods > Stripe I have to manually capture and then mark my invoice as paid manually. I dont understand what I am missing here.
Randy Calvert Posted July 11, 2022 Posted July 11, 2022 12 minutes ago, Jace Randolph said: Sorry to bump this, but I am having the SAME exact issue. I have gone through my payment settings as above::AdminCP > Commerce > Payments > Settings > Payment Methods > Stripe I have to manually capture and then mark my invoice as paid manually. I dont understand what I am missing here. Do you have your IPB web hook setup within Stripe so that transactions can be passed back from Stripe to your IPB?
Jace Randolph Posted July 11, 2022 Author Posted July 11, 2022 4 minutes ago, Randy Calvert said: Do you have your IPB web hook setup within Stripe so that transactions can be passed back from Stripe to your IPB? Yes I do. I went through everything I could think of to confirm I had everything correct.
Randy Calvert Posted July 11, 2022 Posted July 11, 2022 10 minutes ago, Jace Randolph said: Yes I do. I went through everything I could think of to confirm I had everything correct. What does the stripe transaction developer logs say for the uncompleted transactions? It should indicate if there was an error or what happened when it was attempting to post back to IPB.
Jace Randolph Posted July 11, 2022 Author Posted July 11, 2022 There are no errors. Thats the issue. I just have to go in and manually capture the payment, then go back to my community and mark the invoice as paid. There are no errors to fix or I would have.
Randy Calvert Posted July 11, 2022 Posted July 11, 2022 Remember... there are multiple events that happen for each transaction. Are you seeing 3 events for a transaction and are each of them showing up as 200 OK?
Alexandr Caraceaban Posted May 31, 2023 Posted May 31, 2023 Hello, i have same issue What i have to do ?
Marc Posted June 1, 2023 Posted June 1, 2023 Please ensure you have all the webhooks enabled within your stripe application, as its likely this you are missing
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