renewal price question

[OptimusBain]

Hello,

I see an issue with one of my products. It is set up as yearly payments and renewals. The first payment is correct, then I can see renewals and the only thing I can see is "taxes not included". It happens with this product, not with others.

I am trying to understand why:

1. There is no renewal price, only taxes not incl.
2. Why the renewal text block is shown

Thanks

[Marc]

The renewal text is shown, as you havent selected "Same as chosen renewal option" for the initial term, which in this case it is. Thats the difference between what you have there and what you have on others. The renewal price is the same, so there isnt any differing price to show there.