amiaz peisach Posted June 16 Share Posted June 16 Hi, I'm trying to give specific groups permission for specific departments in the support. I was unable to locate the open ticket permissions. I want to create a support department only for members, and a department for different groups that i set who can open in that department thanks. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted June 16 Share Posted June 16 You can set up departments which are only accessible to certain members of staff. There isnt howveer a way to set for only some members per department. Departments can only really be set up for certain products Link to comment Share on other sites More sharing options...
amiaz peisach Posted June 16 Author Share Posted June 16 thank you Link to comment Share on other sites More sharing options...
Jim M Posted June 16 Share Posted June 16 You're very welcome. Glad to hear you've got what you needed 🙂 . Link to comment Share on other sites More sharing options...
Recommended Posts