Vegan Gaymer Posted May 17, 2022 Share Posted May 17, 2022 Is there a comprehensive list of third-party support ticket software systems that can be integrated with our communities? Thanks! Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted May 17, 2022 Solution Share Posted May 17, 2022 There is not any sort of officially supported 3rd party support ticket systems. You would need to work with a third party developer to integrate whatever support system you decide is best for your community. Link to comment Share on other sites More sharing options...
Jim M Posted May 17, 2022 Share Posted May 17, 2022 Our Commerce application does have a ticket system as a part of that. If you're using a third party system though, it depends on what you're wanting to do. There's obviously small integrations that you could do like: use the "Contact Us" form to send an email to your ticket system. If your third party system has a live chat option that could get included on a page via Javascript, you can add that in to our software. Outside of that, depending on the integration you want/need, it will require custom development which would be outside our scope of support. Link to comment Share on other sites More sharing options...
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