HUGZ Posted March 8, 2022 Share Posted March 8, 2022 The link could not be embedded because there is no tweet at that URL. Since upgrading to the latest version, we've been getting this error whilst trying to embed any tweet. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 Please could you provide me with an example link? Link to comment Share on other sites More sharing options...
HUGZ Posted March 8, 2022 Author Share Posted March 8, 2022 3 minutes ago, Marc Stridgen said: Please could you provide me with an example link? PM'd you, thanks. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 The account on file does not currently have access to the admin CP. Please could you provide this? I am not seeing any issues with embedding on our side, so please also check mod_security and other such items to see if they are being blocked Link to comment Share on other sites More sharing options...
HUGZ Posted March 8, 2022 Author Share Posted March 8, 2022 40 minutes ago, Marc Stridgen said: The account on file does not currently have access to the admin CP. Please could you provide this? I am not seeing any issues with embedding on our side, so please also check mod_security and other such items to see if they are being blocked added the account to admin group now. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 Have you check mod_security first of all there? Its very likely this is what is causing you issues Link to comment Share on other sites More sharing options...
HUGZ Posted March 8, 2022 Author Share Posted March 8, 2022 1 hour ago, Marc Stridgen said: Have you check mod_security first of all there? Its very likely this is what is causing you issues nope not enabled. just to reiterate, it had been working absolutely fine before the upgrade. and nothing has changed in terms of the server setup. all other embeds are coming through fine too. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 7 minutes ago, HUGZ said: nope not enabled. just to reiterate, it had been working absolutely fine before the upgrade. and nothing has changed in terms of the server setup. all other embeds are coming through fine too. I will take a look. Completely understand what you are saying there, but Im unable to replicate here, so need to check what the difference is for you. HUGZ 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 Please disable cloudflare and then test again. I suspect this is what is causing you issues Link to comment Share on other sites More sharing options...
HUGZ Posted March 8, 2022 Author Share Posted March 8, 2022 21 minutes ago, Marc Stridgen said: Please disable cloudflare and then test again. I suspect this is what is causing you issues disabled CloudFlare and still wouldn't work. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 8, 2022 Share Posted March 8, 2022 I have created a ticket on your behalf for our developers to take a look at. Someone will be in contact as soon as possible HUGZ 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted March 9, 2022 Solution Share Posted March 9, 2022 On reading your ticket there, it appears the issue there is connection between your server and twitter, which is something you would need to resolve with your hosting company. Link to comment Share on other sites More sharing options...
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