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Posted

Hi team, 

How can see for every user when has accept the Terms & Privacy Policy?

Thanks a lot

Solved by Marc

Go to solution

In the Member page in the ACP, it will show in the activity section.

ACP > Members > Members.  

Click on a member name and in the activity stream on the right should be something like:

image.png.9074dbbb70dad048e8251a331259778d.png

It would show an entry for the privacy policy and the T&Cs.  

If you're wanting to know what the language itself that they agree to is...

YOURDOMAIN.COM/terms
YOURDOMAIN.COM/privacy

These are editable via:

ACP > System > Settings > Terms & Privacy Policy

  • Author

Thanks @Randy Calvert I haven't this item for any user. I force to accept the Terms & Privacy Policy on register, so should show the register data but not appears.

Only have this sequence on register.

image.png.693600777f7c2e6e72e0d71e96ec272d.png

I just checked a few of my most recent registrations...

image.thumb.png.a25d6b932f211ad523a6969f131053ac.png

Check your ACP > System > Settings > Login  & Registration > Registration

image.thumb.png.bc54412cdfa30d063057955184c3718e.png

Try setting that to ALWAYS.  

  • Author

I've setting this to ALWAYS and not have the email adress validated, accepted the privacy policy, accepted terms and conditions, and suscribed to news and updates registers for all users in the account activity.

Did it work as expected now?  It obviously would not be retroactive and would only happen on new registrations after the change.  You can test by doing a new fake registration via the same way new users do to test and see what is logged.  

  • Author

Sorry @Randy Calvert I would say that I had this setting to Always and not see this registers for any user.

  • Community Expert

@Optimvs, as you are requiring a purchase for registration, you would need to require Terms & Conditions in ACP -> Commerce -> Payments -> Settings -> Checkout tab.

  • Author

Hi @Jim M, I've activated the Enable subscriptions and Force subscription purchase when registering. The force subcription or product is different requirement and I dont know if I need booth activated. I only uses subscriptions for now.

Since yesterday when some IPS support team loged by admin cant register any new user because allways have this error "You are not permitted to register a user account with this site."

I've more than 1 hour and not find the settings to solve this problem. Can you take a look and solve?

Thanks a lot.

image.thumb.png.59cdfbd364ec79f21af2192272e378f3.png

  • Author

I dont understand how works IPS in this way, If I've activated the "Users must agree to Registration Terms & Rules" have or not have the "Force customers to indicate they accept the terms & conditions at checkout" IPS should register the Registration agreements and then Commerce agreements. There are different agreements and not have to be vinculated.

So I think that here are a bug with this problem.

  • Community Expert

Please provide a username who has signed up after you set up the must agree item. We will likely need to get that looked into

  • Author
Just now, Marc Stridgen said:

Please provide a username who has signed up after you set up the must agree item. We will likely need to get that looked into

Thanks @Marc Stridgen, id=2316 or id=2313 for example.

Can you take a look why cant register new users now? Thanks a lot.

  • Community Expert
45 minutes ago, Optimvs said:

Thanks @Marc Stridgen, id=2316 or id=2313 for example.

Can you take a look why cant register new users now? Thanks a lot.

What issue are you having when a user tries to register?

  • Author
4 minutes ago, Marc Stridgen said:

What issue are you having when a user tries to register?

Since yesterday when some IPS support team loged by admin cant register any new user because allways have this error "You are not permitted to register a user account with this site."

I've more than 1 hour and not find the settings to solve this problem. Can you take a look and solve?

Thanks a lot.

image.thumb.png.59cdfbd364ec79f21af2192272e378f3.png

  • Community Expert

I would need an example email, so if you can provide that I can take a look. Please PM that to me

  • Community Expert

The issue with registration is because there is repeated attempts with the same email and the spam service is blocking it. See the following guide on this, and how to whitelist if needed

 

  • Author

Thanks a lot Marc, I can see my spam log report and I've 4 points. 🥵

Thanks too to create a ticket, I wait your answers.

  • Community Expert
42 minutes ago, Optimvs said:

Thanks a lot Marc, I can see my spam log report and I've 4 points. 🥵

It will have been due to you testing over and over, which is why the whitelist was introduced there

  • 1 month later...
  • Community Expert
  • Solution

This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release.

  • Author
20 hours ago, Marc Stridgen said:

This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release.

Thanks Marc, I updated my IPS but not show the historic data for registered users. I will wait for new user registers to see too but I need to can see the historical Terms & Privacy Policy data accepted.

  • Community Expert
26 minutes ago, Optimvs said:

Thanks Marc, I updated my IPS but not show the historic data for registered users. I will wait for new user registers to see too but I need to can see the historical Terms & Privacy Policy data accepted.

There is no way in which to show this historically unfortunately

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