Hello, I have a slightly important error when entering the topic on the forum. In addition, if I upload a chatbox and put it, it is for the entire page and the bottom of the forum is invisible.

Forums: zeroskilla.pl

1 hour ago, xyz20 said:

Hello, I have a slightly important error when entering the topic on the forum. In addition, if I upload a chatbox and put it, it is for the entire page and the bottom of the forum is invisible.

Forums: zeroskilla.pl

Is there a detailed error logged in the logs? That will shed more light to the issue as the error being displayed on the front end is too general.

What was the latest modification you did to your forum prior to that happening?

Regarding the shoutbox, I think it would be better if you posted about the issue you are having on its own support topic. 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

the point is that the user has posted a topic on the forum and when he enters the topic, he crashes a page error

I disabled some plugins and it's already working.

5 minutes ago, xyz20 said:

I disabled some plugins and it's already working.

Any idea which one was causing this? Do you see any errors in the system log? 

after uploading the chatbox and placing the block on the forum, I have something like this, I can not go down lower because it shows the chatbox itself

 

after uploading the chatbox and placing the block on the forum, I have something like this, I can not go down lower because it shows the chatbox itself

The problem was solved because some plug was blocking

Please contact the author of the plugin for further assistance. Third party plugins are outside our scope of support.