JacobM Posted February 1, 2022 Posted February 1, 2022 Hi all, First and foremost, I hope this is the right spot to post this question. Currently I am a self-hosted expired license holder of a IPS Community Suite with the forums. Looking at renewing the license and see the renewal spot that shows "1 x Renew: IPS Community Suite" and it comes out to $100 for the 6-month renewal. However, when I go to the main site (outside of Client Area) and look at a new license cost I see that the Suite Core is listed as $100 with Free renewals and adding the forums brings it to $250 with $40 6-month renewals. Why would the cost of my Client Area renewal be $100 while a new license renewal would be $40? Asking because if it's a new renewal rate then I may just spend the $250 for a new license and lock in the $40 renewal which would save me money within 5 renewals anyways ($450 for new license and 5 renewals vs $500 for renewing existing license 5 times). Thanks, Jacob.
Nathan Explosion Posted February 1, 2022 Posted February 1, 2022 Post in the following location instead - that's the official support location: https://invisioncommunity.com/forums/forum/497-help-support/ You've posted in community support and may or may not be seen by IPS staff in a prompt manner.
JacobM Posted February 1, 2022 Author Posted February 1, 2022 1 minute ago, Nathan Explosion said: Post in the following location instead - that's the official support location: https://invisioncommunity.com/forums/forum/497-help-support/ You've posted in community support and may or may not be seen by IPS staff in a prompt manner. I was going to, but doesn't look like I have new topic privilege in that section due to expired license (I suspect).
Nathan Explosion Posted February 1, 2022 Posted February 1, 2022 (edited) @Jim M Tagging an IPS staff member to assist you. Edited February 1, 2022 by Nathan Explosion
JacobM Posted February 1, 2022 Author Posted February 1, 2022 2 minutes ago, Nathan Explosion said: @Jim M Tagging an IPS staff member to assist you. Thanks, I appreciate the help you're providing.
Jim M Posted February 1, 2022 Posted February 1, 2022 $100 for a renewal would be correct as you own multiple applications on your license: Forums: $40 Gallery: $15 Commerce: $45 Please let us know if we can be of further assistance. SeNioR- 1
JacobM Posted February 1, 2022 Author Posted February 1, 2022 20 minutes ago, Jim M said: $100 for a renewal would be correct as you own multiple applications on your license: Forums: $40 Gallery: $15 Commerce: $45 Please let us know if we can be of further assistance. Ok, makes sense! I didn't realize I had all of those applications. Thank you for clarifying it for me!
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