kmk Posted January 29, 2022 Posted January 29, 2022 Topic Summary si the perfection for topics managements, but by now is miss custom fields ability, please could you consider add it for us? it will let us index some importants posts or knowledge value posts show them from Topic Summary container. Example of current Support Thread use case, so many time there already replied solutions that customers can ask to obtain support, on the way we just select a post that contains a solution for a problem, we can personalize the custom field name as Problem X, then, posts that selected and assigned for Problem X will appear in Topic Summary, so customers don´t need to read post one by one to find usefull information.
kmk Posted February 5, 2022 Author Posted February 5, 2022 Not interesting? that will help to keep posts that with updated or permanent value easy organized and take the advantage of the contribution of members....let those posts informations and members contribution better handle and always can be explored by new and old members.
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