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Support function

Nym
Nym
in Classic self-hosted technical help

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Hi

I have setup the support function on my community and I notice it uses my real name when responding and not my Admin User Name. is there a way for it to not show my Real name?

 

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  • Community Expert

Are you talking about on the emails?

ACP - Commerce - Support - Settings - Outgoing Emails

Change “The name of the staff member replying” to “The department name”.

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