Anyone run into this issue?  I can't open a support ticket because the page doesn't load.  I get an error message.  See the attached. Anyone know how to fix this? 

Emails have been sent as well and forum postings have been made over the past few months indicating that support was being transitioned to the forums versus emails at the start of the new year.  Please use this forum to create a topic addressing your problem and a member of the support staff will respond.  

 

Edited January 16, 20223 yr by Chris Anderson

@Chris Anderson Who said I sent any emails?  I clearly created a topic, which you replied to, stating the issue I have.  If you aren't going to contribute support, no need for your posts.  

 

Have a great day!  

1 hour ago, StevenT_505811 said:

Who said I sent any emails?

He meant IPS sent emails explaining the support changes.

If you didn’t receive it or can’t find the topic, wait for someone from IPS to link you to the topic or explain.

I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience. 

3 hours ago, Jim M said:

I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience. 

Thank you.  

I see that issue has now been resolved in the ticket for you. Of course please let us know if you see any further issues