StevenT_505811 Posted January 16, 2022 Share Posted January 16, 2022 Anyone run into this issue? I can't open a support ticket because the page doesn't load. I get an error message. See the attached. Anyone know how to fix this? Link to comment Share on other sites More sharing options...
Chris Anderson Posted January 16, 2022 Share Posted January 16, 2022 (edited) Emails have been sent as well and forum postings have been made over the past few months indicating that support was being transitioned to the forums versus emails at the start of the new year. Please use this forum to create a topic addressing your problem and a member of the support staff will respond. Edited January 16, 2022 by Chris Anderson Link to comment Share on other sites More sharing options...
StevenT_505811 Posted January 16, 2022 Author Share Posted January 16, 2022 @Chris Anderson Who said I sent any emails? I clearly created a topic, which you replied to, stating the issue I have. If you aren't going to contribute support, no need for your posts. Have a great day! Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 16, 2022 Share Posted January 16, 2022 1 hour ago, StevenT_505811 said: Who said I sent any emails? He meant IPS sent emails explaining the support changes. If you didn’t receive it or can’t find the topic, wait for someone from IPS to link you to the topic or explain. Link to comment Share on other sites More sharing options...
Jim M Posted January 16, 2022 Share Posted January 16, 2022 I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience. SeNioR- and StevenT_505811 1 1 Link to comment Share on other sites More sharing options...
StevenT_505811 Posted January 16, 2022 Author Share Posted January 16, 2022 3 hours ago, Jim M said: I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience. Thank you. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted January 19, 2022 Solution Share Posted January 19, 2022 I see that issue has now been resolved in the ticket for you. Of course please let us know if you see any further issues SeNioR- 1 Link to comment Share on other sites More sharing options...
Recommended Posts