Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted January 13, 20223 yr Hi, just upgraded to latest version and now members can't type PMs, the wysiwig box to type the message in doesnt load fully.
January 13, 20223 yr Try rebuilding the system cache and then clearing the browser cache. In most cases, that fixes the problem.
January 13, 20223 yr Please check your server error logs to see what the underlying error message is being logged. At present you have an internal server error showing up when its trying to load
January 14, 20223 yr Author 16 hours ago, Marc Stridgen said: Please check your server error logs to see what the underlying error message is being logged. At present you have an internal server error showing up when its trying to load OK but im not sure what im suppposed to be looking for? is it this? [Thu Jan 13 20:30:17.435073 2022] [:error] [pid 22937:tid 47066718975744] [client 60.241.203.236:49230] SoftException in Application.cpp:657: Directory "/home/ozzied6/public_html/forum/applications" is writeable by group, referer: https://www.ozziedoggers.com.au/forum/ or this? [2022-01-13 14:43:34]: uid: (508/ozzied6) gid: (508/ozzied6) cmd: redirect.cgi
January 14, 20223 yr Are you using suPHP or suExec? Have you changed your PHP version lately? Asking as one thing that may be a cause is that you have things set as 777 and using one of the above. If you are using those, then 777 would be incorrect. It would usually leave to a 403 rather than 500 though
January 16, 20223 yr Author On 1/14/2022 at 8:50 PM, Marc Stridgen said: Are you using suPHP or suExec? Have you changed your PHP version lately? Asking as one thing that may be a cause is that you have things set as 777 and using one of the above. If you are using those, then 777 would be incorrect. It would usually leave to a 403 rather than 500 though Hi I havent changed anything on the server, i have just followed the upgrade steps via the forum ACP. My other IPB forum on the same server, same settings i also upgraded at the same time and is not experiencing this issue.
January 17, 20223 yr 11 hours ago, bern5 said: Hi I havent changed anything on the server, i have just followed the upgrade steps via the forum ACP. My other IPB forum on the same server, same settings i also upgraded at the same time and is not experiencing this issue. I can tell you only that the issue there sees to be permissions based on the error you have supplied. Which would be a hosting issue unfortunately. Are you using suPHP or suExec would be the first question here
January 17, 20223 yr Author 13 hours ago, Marc Stridgen said: I can tell you only that the issue there sees to be permissions based on the error you have supplied. Which would be a hosting issue unfortunately. Are you using suPHP or suExec would be the first question here Hi, the phpinfo file says Server API CGI/FastCGI which is suPHP ?
January 18, 20223 yr Author Solution OK i think i found it, the /applications folder permission was set to 777. just waiting for the members to confirm.
January 18, 20223 yr Author 55 minutes ago, Marc Stridgen said: No problem. Please do let us know Yes is fixed.
