Houston Miata Club Posted January 11, 2022 Share Posted January 11, 2022 When I have no filters except for a specific group in Bulk Mail filtering I get the group I expect. When I select "Not a Spammer" it removes 5 members that are not flagged as spammers. If it select only the Spammer filter, I get the error that the email will not be sent to any users. Link to comment Share on other sites More sharing options...
Marc Posted January 11, 2022 Share Posted January 11, 2022 I would need a more specific example, and the exact filters being used. If you can screenshot the whole of the filters page, and let me have at least 1 of those members names who dont appear, I can then investigate for you. Link to comment Share on other sites More sharing options...
Houston Miata Club Posted January 12, 2022 Author Share Posted January 12, 2022 (edited) On 1/11/2022 at 9:16 AM, Marc Stridgen said: I would need a more specific example, and the exact filters being used. If you can screenshot the whole of the filters page, and let me have at least 1 of those members names who dont appear, I can then investigate for you. I sent the info in a Message. Thanks. (p.s. today it only excluded 4 members - have to check another computer to see which one changed or if I miscounted/typed.) Edited January 12, 2022 by Houston Miata Club add p.s. Link to comment Share on other sites More sharing options...
Marc Posted January 13, 2022 Share Posted January 13, 2022 Please could you update your access details on file. They appear to be incorrect at present. I can then take a look based on what you sent over Link to comment Share on other sites More sharing options...
Houston Miata Club Posted January 13, 2022 Author Share Posted January 13, 2022 8 hours ago, Marc Stridgen said: Please could you update your access details on file. They appear to be incorrect at present. I can then take a look based on what you sent over If you mean creating the temp admin account, I just did that. Link to comment Share on other sites More sharing options...
Jim M Posted January 13, 2022 Share Posted January 13, 2022 9 minutes ago, Houston Miata Club said: If you mean creating the temp admin account, I just did that. If you created an IPS Temp Admin account, you will need to copy the details in the Client Area access details area. The admin credentials that are there now is not for the IPS Temp Admin account. Link to comment Share on other sites More sharing options...
Marc Posted January 13, 2022 Share Posted January 13, 2022 You need to log into your client area and add your details into the access details section. We cannot see what you have created without this Link to comment Share on other sites More sharing options...
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