Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted December 28, 20213 yr Before the upgrade to 4.6.9 twitter promotion worked properly. After that "promote" button disappeard and in acp at social media promotion tab we get this message : "You have enabled promotion services, but you do not have permission to promote. You can add permissions via the Permissions tab." We setup and created the application from the beggining,following ips guides, and except from the dedicated group permissions we gave permissions to members that already exists in that groups in case that fixes the issue. Also we connected twitter account at twitter promotion tab. The issue didn`t solved and the permissions message still appears. What am i missing ??
December 28, 20213 yr Community Expert From the message there, you dont have permission to access promotions which is a moderator permission. If you can provide your username and ensure access details on file are up to date, I can certainly take a look to see what is happening for you if you believe you have already checked those?
December 28, 20213 yr Author That`s the point. I `ve setup and linked the account with admin permissions. Access details are up to date and I would appreciate you to taking a look when you have time .
December 28, 20213 yr Community Expert As mentioned, I would need to know who you are logged into yourself. Is that the same account as you have on file?
December 30, 20213 yr Community Expert 2 hours ago, Jirinex said: Any news about this ?? The admin details on file appear to be incorrect. Once those are updated we can take a look
December 30, 20213 yr Author 9 minutes ago, Marc Stridgen said: The admin details on file Updated !! Thanks
December 30, 20213 yr Community Expert I have created a ticket for this so we can get it escalated. From what I can see things are done correctly there
January 4, 20223 yr 1. There was actually a bug which caused that the warning was always shown, even when no promotion services were enabled. 2. You have no services enabled! The Twitter Promotion is set up, but it is disabled on your installation!
January 25, 20223 yr Community Expert Solution This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer