Hello,

I changed / updated member groups (both primary and secondary) for specific members via my Admin Control panel.

Initially, all was well. All the changes / edits appeared in my members' accounts like I expected they would. 

However, after logging out and back into the ACP, the members' accounts had reverted back to their original settings. This has happened twice now.

What am I missing? Is there a setting somewhere? Am I correct in assuming I can change these groups as the super admin for the site?

 

Thanks in advance. 🙂

The only time I saw this happen was with a browser cache issue.  As a test, try making the change with a different browser. If that works, try popping the original browser cache. 

Or maybe some group promotion or achievement, etc.

1 hour ago, Troy Shaffer said:

Hello,

I changed / updated member groups (both primary and secondary) for specific members via my Admin Control panel.

Initially, all was well. All the changes / edits appeared in my members' accounts like I expected they would. 

However, after logging out and back into the ACP, the members' accounts had reverted back to their original settings. This has happened twice now.

What am I missing? Is there a setting somewhere? Am I correct in assuming I can change these groups as the super admin for the site?

 

Thanks in advance. 🙂

Do you see any related changes in the Member History? 

Yes, all changes were visible in the member history.

Randy Calvert,

You are correct. Caching was the issue. There was a setting in Google Chrome that was telling the browser to remember my past webpage visits. I disabled this setting and cleared the cache and all is well again. Thank you! 🙂