Hi team, I've the error code 2C137/2 visiting a page without permision and appears the "Get Support" button whe I havent active the support function. Can you take a look if can be an issue? Thanks a lot.

Edited December 9, 20213 yr by Optimvs

Are you still encountering this error? When logging in as you, I do not appear to have any issues with the Client Area's support option.

15 hours ago, Jim M said:

Are you still encountering this error? When logging in as you, I do not appear to have any issues with the Client Area's support option.

This problem appears when I view private messages logged by 3rd user (as administrator) and make return to my user.

But the "Get Support" button should not show because I've deactivated the support function. Should show "contact" but not "Support" because on click the support page return error.

I dont know if this error appears in other conditions but the result is not correctly.

Sorry, its not clear what you mean here. You mean you are logged in as the user? If so, which user?

Not sure if you missed my message above, but we need more information as to what you mean there