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Subscription Level Can't Upgrade/Downgrade

Go to solution Solved by Marc Stridgen,

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I have 3 subscription tiers:

  • Bronze - $10/yr
  • Silver - $20/yr
  • Gold - $5/mo

Some of my members want to upgrade from Bronze to Silver, however there is no Upgrade Button for them.  Silver and Gold subscribers have that button to upgrade/downgrade.  But for some strange reason, the Bronze level doesn't have that option.  I don't remember it being a problem before I upgraded to Version 4.6.8.

I used to open support tickets in the ACP, but that seems to direct me here.  So I'm not sure what you need from me to make your assistance easier. 


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