Introducing Quests: Tailored gamification & bridging in-person events with your community Mike Gitkos 10 hours ago10 hr
Posted November 23, 20213 yr Hello, Our host notified us that the board is hitting RAM limits, even thought we only have few visitors. It seems like some coding doesn't support our current PHP version 7.4 CGIFAST or something else is wrong with the site. We disabled all plugins and applications, but something is using all of our ram. What can we do?
November 23, 20213 yr Author Quote As your site was built with custom PHP you might need to contact a developer to troubleshoot the underlying issue. The traffic does not seem to be that high, it is likely that the site is not well optimized to work with PHP 7.4. It takes 50-90 seconds to load a page. The site keeps going offline (error 500) due to ram too high. Please help. We have been using invision since 2017 and this is the first major problem with it.
November 23, 20213 yr Community Expert Is it any page you're hitting where you're noticing this or specific pages? Could you please update the access information on file in the Client Area? We can then take a look to see if there is anything that stands out here.
November 23, 20213 yr Author Solution 2 minutes ago, Jim M said: Is it any page you're hitting where you're noticing this or specific pages? Could you please update the access information on file in the Client Area? We can then take a look to see if there is anything that stands out here. After contacting our host again. First time they claimed it is because of invision's script. Now they say it is because their shared hosting is having performance issues which are not caused by our sites. This seems to not have anything to do with invision. Thank you Jim, you may lock this as there is nothing else to do than wait.
November 23, 20213 yr Community Expert 1 minute ago, NerdCore said: After contacting our host again. First time they claimed it is because of invision's script. Now they say it is because their shared hosting is having performance issues which are not caused by our sites. This seems to not have anything to do with invision. Thank you Jim, you may lock this as there is nothing else to do than wait. You're very welcome. Hope they get it resolved quickly for you 🙂 .
November 24, 20213 yr Community Expert Glad to hear your hosting is taking a look at the issues for you, and hope you manage to get those resolved
