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how to fix this error

Solved by cst3124

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  • Community Expert

Unfortunately, it looks like your server timed out when attempting to connect to our servers to grab your files. I would suggest trying again and if it fails again, you may need to contact your hosting provider to ensure your server can reach remoteservices.invisionpower.com

  • Author
3 minutes ago, Jim M said:

Unfortunately, it looks like your server timed out when attempting to connect to our servers to grab your files. I would suggest trying again and if it fails again, you may need to contact your hosting provider to ensure your server can reach remoteservices.invisionpower.com

just tried, can success connect to remoteservices.invisionpower.com

  • Community Expert
7 minutes ago, cst3124 said:

just tried, can success connect to remoteservices.invisionpower.com

If you can connect from your server, I would try again. Unfortunately, if it is still happening, I would recommend reaching out to your hosting provider/server administrator to troubleshoot the connection to see where it is failing on your server when attempting to grab data.

  • Community Expert

Before doing anything else, I would suggest trying it again. If you are then still having issues, let us know

  • 2 weeks later...
  • Author
  • Solution
On 11/10/2021 at 4:33 PM, Marc Stridgen said:

Did you manage to get upgraded there?

yes, it success to upgraded with manual upload file to server

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