Add or Edit credit card

[Keith Smith_105067]

One customer ask me how he can update his credit card information on the forum side.  I could not see a way for him to do it but I could add it under manage in the admin control panel. I s there a way for him to do it on the forum side in the customer settings somewhere? Or, must all this be done on the processor side such as Stripe or Paypal.  I could not find any info on how the customer can update it.

 

Hi Keith,

I got a new credit card and would like to change what you have on file to this new card. How do I go about doing that? I can't find where it is on the BTC.

•  
• Quote

[Mark H]

They should have that option in their client area of your site. (https://domain.com/clientarea/)

On that page use the menu: MyDetails -> Payment Methods. On the next page you should be able to add a credit card (and delete any old one).

Are they not seeing that on your site?

 

[Keith Smith_105067]

No this has occurred again they do not have an option to update how do i enable it on there side i use Stripe and Paypal as payment methods

 

[opentype]

It’s a global option, not related to a purchase. 

If you don’t see it in the menu, you need to add those options through the menu manager. 

[Marc]

It seems you may have changed from the default options  there. As mentioned above, you need to re-add this using the menu manager. It's the "Payment methods" item you need to re-add