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Add or Edit credit card


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One customer ask me how he can update his credit card information on the forum side.  I could not see a way for him to do it but I could add it under manage in the admin control panel. I s there a way for him to do it on the forum side in the customer settings somewhere? Or, must all this be done on the processor side such as Stripe or Paypal.  I could not find any info on how the customer can update it.

 

Hi Keith,

I got a new credit card and would like to change what you have on file to this new card. How do I go about doing that? I can't find where it is on the BTC.

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They should have that option in their client area of your site. (https://domain.com/clientarea/)

On that page use the menu: MyDetails -> Payment Methods. On the next page you should be able to add a credit card (and delete any old one).

Are they not seeing that on your site?

 

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