Invision Community 5: A video walkthrough creating a custom theme and homepage By Matt Thursday at 04:02 PM
Keith Smith_105067 Posted October 26, 2021 Posted October 26, 2021 One customer ask me how he can update his credit card information on the forum side. I could not see a way for him to do it but I could add it under manage in the admin control panel. I s there a way for him to do it on the forum side in the customer settings somewhere? Or, must all this be done on the processor side such as Stripe or Paypal. I could not find any info on how the customer can update it. Hi Keith, I got a new credit card and would like to change what you have on file to this new card. How do I go about doing that? I can't find where it is on the BTC. Quote
Mark H Posted October 26, 2021 Posted October 26, 2021 They should have that option in their client area of your site. (https://domain.com/clientarea/) On that page use the menu: MyDetails -> Payment Methods. On the next page you should be able to add a credit card (and delete any old one). Are they not seeing that on your site?
Keith Smith_105067 Posted October 28, 2022 Author Posted October 28, 2022 No this has occurred again they do not have an option to update how do i enable it on there side i use Stripe and Paypal as payment methods
opentype Posted October 28, 2022 Posted October 28, 2022 It’s a global option, not related to a purchase. If you don’t see it in the menu, you need to add those options through the menu manager. Marc 1
Marc Posted October 28, 2022 Posted October 28, 2022 It seems you may have changed from the default options there. As mentioned above, you need to re-add this using the menu manager. It's the "Payment methods" item you need to re-add
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