October 15, 2021 in Technical Problems
When attempting to move messages from any folder within the inbox, they do not go to the folder selected. Instead it seems to choose a folder at random to move the messages to, the first folder usually being the common choice. Moving the messages individually and in groups produce the same results, and the number of custom folders an account has doesn't seem to matter much either.
We've been able to reproduce this issue on every account we tested it on, member and staff.
Could I ask you to see if you can replicate this on our site here? Also, please disable all 3rd party items and test on your site. If you are then still having issues, let us know the result of each, and provide us with information on what browser and operating system you are using
Did you manage to replicate this @ahc ?
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