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Support phraseology


Nathan Explosion
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In your communications, you are referring to "Community Support" - if someone comes on to this site looking for support then they are likely to be looking for 'Community Support' as a result, which will end up with them finding this:

https://invisioncommunity.com/forums/forum/406-community-support/

And has the description:

Quote

Need advice beyond the scope of Invision Community support? Got a question on the best server specs, or how to optimize a database?

I'd suggest a rename of that forum to remove that confusion, and maybe a rename of the actual support forum to something like "Official Invision Community Help & Support"

https://invisioncommunity.com/forums/forum/497-help-support/

 

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