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Video deletion is not clearing up space on server


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We have had many albums in gallery with heavy videos. Recently we have deleted many but still server space isn't being recovered.

Is there any places more we need to delete these files manually?

Is there any cron job setup that delete the actual files after couple of days?

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  • 4 weeks later...
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The files should be removed immediately when the gallery item is permanently deleted (not soft deleted). There is also a task that runs that removes temporary files after 1 day. Temporary files can be stored if for example a user uploads an image and deletes it on the form without submitting or they abandon the upload process. 

If permanently deleting images/videos in your gallery is not immediately removing the files please let us know and we can investigate further via a ticket.

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