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Can we speed up Background Processes


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Hi Guys

Our background processes started reindexing about 10 days ago.

Rather than shrinking it seems to just be growing and is now at 47 pages in the queue with NONE of them seemingly moving

The warning message does say it can take some time but as I said it been about 10 days now and hasnt moved at all.

Many thanks

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10 minutes ago, Ihia said:

Hi Guys

Our background processes started reindexing about 10 days ago.

Rather than shrinking it seems to just be growing and is now at 47 pages in the queue with NONE of them seemingly moving

The warning message does say it can take some time but as I said it been about 10 days now and hasnt moved at all.

Many thanks

Could you please submit a ticket so that we can take a look a this.

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2 minutes ago, Nathan Explosion said:

What is your current task method set as?

Task Method is "Community in the Cloud"

Its the only option available in the task method field - assuming I am looking in the right place

1664600994_TaskMethod.thumb.PNG.c5f8e9f5f6a8df8ce6d88719431d232a.PNG

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Just now, Daniel F said:

Could you please submit a ticket so that we can take a look a this.

Hi Daniel

I thought this was the ticket. Could you tell me where I do thank and thanks for the quick reply.

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  • 3 months later...
10 hours ago, HDiddy said:

@Ihia

Did you ever get this resolved? I have a ticket in support, but curious if you have a clue on what they did to resolve it.

Background task issues are not really a one size fits all. I've taken a look at your ticket and escalated that to a higher tier of support so that we can get that looked into for you

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