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Linux-Is-Best
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Go to solution Solved by Morrigan,

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8 hours ago, Morrigan said:

Bugs should always be reported via ticket in the Client Area:

https://www.invisioncommunity.com/clientarea/

I apologize if my post was not following proper etiquette. I was unaware that was the policy regarding bug reports here on the support site. It just seems more intuitive to post it openly as a means to see if anyone else had encountered the issue or not (a better way to confirm the bug or not).

I will promptly submit a ticket with support. Thank you kindly for pointing out my error. I have marked your post as the current solution to my problem, and thank you for your time and consideration. πŸ™‚

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33 minutes ago, Linux-Is-Best said:

I apologize if my post was not following proper etiquette. I was unaware that was the policy regarding bug reports here on the support site. It just seems more intuitive to post it openly as a means to see if anyone else had encountered the issue or not (a better way to confirm the bug or not).

I will promptly submit a ticket with support. Thank you kindly for pointing out my error. I have marked your post as the current solution to my problem, and thank you for your time and consideration. πŸ™‚

No worries dear. Bugs are just best reported direct to the source. It gives the team the ability to investigate directly and quickly. Unfortunately they can’t always scour the forums to verify bugs reported here.

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25 minutes ago, Matt said:

I'm not convinced that Linux is best, but I do appreciate your warm and polite manner. πŸ™‚

I'll take a look, it might be a caching issue, or a permission issue.

Β 

16 minutes ago, Morrigan said:

No worries dear. Bugs are just best reported direct to the source. It gives the team the ability to investigate directly and quickly. Unfortunately they can’t always scour the forums to verify bugs reported here.

Thank you both for your kind words and eagerness to help. It is much appreciated. πŸ™‚

Edited by Linux-Is-Best
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