mcsgDecember 18, 2020 in General Questions
We're using 4.4.x and contemplating using the subscription system versus the products as subscriptions.
The Products as subscriptions with renewals seems a bit more flexible at this point so we're leaning that way.
One thing we're trying to figure is how to move users into groups once the product or subscription expires. I can see that the user will be moved into the previous group they had, but we don't know what group they may have had when registering or purchasing the subscription product.
Is there a way to automatically move the users into a specific group(s) once their product subscription expires?
Or better, an automated system task that changes a user's groups once x-action happens. I'm aware of the Group Promotions area, but it does not affect user's that have been changed by the Products or Subscriptions.
The system is designed to move users into their previous member group and does not support moving users into an arbitrary group.
Yep, I see that the system does not move users into an arbitrary group.
Does anyone know of a plugin/app that can help me manage this? Or add tasks to perform based on configurable criteria?
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