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Posted December 3, 20204 yr Hi Guys, anyone seen this error before? I tried to upload the attached image file (inside a zip because the IPS forum gives me the same error) and received the error. I opened the file, resaved it as the same file type, and it worked just fine. G2.1_Series_UnityChassis_II_1760x.jpg.zip OK, found some additional info. It's a JPG, but macOS Preview also says it's a webp image.
December 3, 20204 yr Sounds like it's a webp image that has been renamed to ".jpg". If that is the case, our backend won't be able to process it properly and that would explain the error.
December 3, 20204 yr Author 7 minutes ago, bfarber said: Sounds like it's a webp image that has been renamed to ".jpg". If that is the case, our backend won't be able to process it properly and that would explain the error. Any idea how to get webp working?