Chris027 Posted December 3, 2020 Share Posted December 3, 2020 Hi Guys, anyone seen this error before? I tried to upload the attached image file (inside a zip because the IPS forum gives me the same error) and received the error. I opened the file, resaved it as the same file type, and it worked just fine. G2.1_Series_UnityChassis_II_1760x.jpg.zip OK, found some additional info. It's a JPG, but macOS Preview also says it's a webp image. Link to comment Share on other sites More sharing options...
bfarber Posted December 3, 2020 Share Posted December 3, 2020 Sounds like it's a webp image that has been renamed to ".jpg". If that is the case, our backend won't be able to process it properly and that would explain the error. Chris027 1 Link to comment Share on other sites More sharing options...
Chris027 Posted December 3, 2020 Author Share Posted December 3, 2020 7 minutes ago, bfarber said: Sounds like it's a webp image that has been renamed to ".jpg". If that is the case, our backend won't be able to process it properly and that would explain the error. Any idea how to get webp working? Link to comment Share on other sites More sharing options...
Nathan Explosion Posted December 3, 2020 Share Posted December 3, 2020 Chris027 1 Link to comment Share on other sites More sharing options...
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