Hi, I've got a bit of a problem contacting Invision Support. Is everything okay with their system? 

They were answering me without problems and now like I my msg are going into void. 

Support system is broken or it's normal practice to just ghost a client paying for more than 7 years? 

 

 

 

Hi,

I'm sorry for the delay in getting back to you. We have been discussing this ticket internally, but we should have updated you on that so you're kept in the loop.

I've just given you an update in the ticket.