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The upgrade completed, but now I am having a ton of javascript issues.  Most links or functions don't work because it relies on javascript.  The editor doesn't show up, can reply or create new topics. 

  • I uploaded files manually
  • Ran the support tool, cleared all the caches
  • Cron jobs are running, rebuilt proxies, still working on sitemaps
  • Cleared datastore
  • It is the default theme, i mean right now it couldn't be more default.
  • All the directory permissions seem to be fine, not seeing anything else tell me otherwise.
  • Some admin features don't seem to be working, like the Marketplace, nothing shows up, can't search, so some javascript seems to be off in the admin area as well.

Any other ideas on what can be causing so much pain?

I have created a support ticket, but maybe someone here has run into something like this in the past.

I do see errors like this in the console:

image.png.338d291786ea0ca0f6dbbbb25310afe7.png

Edited by JEFF MACK

  • Author

Wow, think i just found it on my own, just because this value was blank killed the whole site.  The sad part is, i ripped everything apart, deleting plugins, applications, themes, etc just because of this one value. Not good.

image.png.945ce89e1ebf2f514446a778607fec8e.png

15 hours ago, JEFF MACK said:

Wow, think i just found it on my own, just because this value was blank killed the whole site.  The sad part is, i ripped everything apart, deleting plugins, applications, themes, etc just because of this one value. Not good.

image.png.945ce89e1ebf2f514446a778607fec8e.png

We have a bug fix for this issue coming in a future maintenance release.

Wow, we've been having this exact issue and it's been driving us crazy for the past 2 days trying to get our site back up and running. Thanks for posting this @JEFF MACK we are going to try this and see if it fixes our problems.

  • Author
42 minutes ago, Wildcard Chris said:

Wow, we've been having this exact issue and it's been driving us crazy for the past 2 days trying to get our site back up and running. Thanks for posting this @JEFF MACK we are going to try this and see if it fixes our problems.

Hopefully it helps.  Basically I started comparing the install to another new site I am working on that is working perfectly. When looking at the console errors in the browser, it pointed me to the JS that is generated by the forum.  My live forum wasn't happy with the way the variables were set and it had a number for the height, so as soon as I entered that value, its like everything came alive.

Just now, JEFF MACK said:

Hopefully it helps.  Basically I started comparing the install to another new site I am working on that is working perfectly. When looking at the console errors in the browser, it pointed me to the JS that is generated by the forum.  My live forum wasn't happy with the way the variables were set and it had a number for the height, so as soon as I entered that value, its like everything came alive.

Where exactly in the admin panel was that box?

  • Author

Right here..
image.thumb.png.3be80a72747f5b45bcfd68c6d57755c6.png

image.png.da663fa2c99b5bfba8903cc052dd35b4.png

There it is! I filled this in and the site is working again now 🙂 

Thanks again, crazy how this isn't instantly patched!

Edited by Wildcard Chris

Thank you @JEFF MACK for alerting us to this.  My value was filled in, but it's these sort of things I want to hear about before upgrading!

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