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Download Member List - Include Custom Fields


A11y
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Hi @Morrigan,

My bad, I was meant to ask about downloading Customer Fields not Profile Fields. I can see the Profile Fields at the end of the export options list, but I don't see the ability to download customer data.

By default, a phone number is asked for by the store.Ā I didn't think I'd come across this problem so I left it that way, but I now wantĀ to invite our customersĀ to a WhatsApp group so I needĀ to download phone numbers in bulk.

The only option I have is to disable "Phone Number" inĀ Commerce > Customers > Customer Fields and add "Phone Number" toĀ Members > Member Settings > Profiles > Profile Fields

I would then have to ask membersĀ to go to their account and update details etc.Ā 

Thanks for your reply. I can see @bfarberĀ liked your response so I'm gonna tag him back too.Ā šŸ˜…

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8 hours ago, A11y said:

but I now wantĀ to invite our customersĀ to a WhatsApp group so I needĀ to download phone numbers in bulk.

I'm just wondering what would be the reaction of several people suddenly having their phone numbers exposed to other people within the group - if you've not already done so then I'd suggest getting people to opt-in to the invite before you do this.

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  • 2 weeks later...

I'm sure if it's a privacy issue then the developers wouldn't have engineeredĀ the field to be stored as raw text in the database.Ā 

Capture.thumb.PNG.0f4424e7fd54fb142117f4cec98ccaa5.PNG

Any community that use email address verificationĀ builds a database of information that is accessible by any capable community administrator. It would be very stupid to ask how to download my customer's information if it were encrypted andĀ not in plain site when using phpmyadmin. I was asking a simple question to download this information from within the community admin panel to save time extracting data from phpmyadmin. I just hope that wasn't an accusation...

We can already download a mass amount of our user's data. I'm just wondering why customer data (nexus) is not an option on the export list? There are many reasons why it should be included. For instance here in the UK we have a rights of access request, it gives individuals the right to obtain a copy of their personal data as well as other supplementary information. It helps individuals to understand how and why you are using their data, and check you are doing it lawfully. If we we're to download informationĀ this wouldn't exactly be ALL of their information now would it?

I think I need an answer from a developer on this. Thanks for your input.

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10 hours ago, A11y said:

For instance here in the UK we have a rights of access request, it gives individuals the right to obtain a copy of their personal data as well as other supplementary information. It helps individuals to understand how and why you are using their data, and check you are doing it lawfully. If we we're to download informationĀ this wouldn't exactly be ALL of their information now would it?

I think I need an answer from a developer on this. Thanks for your input.

For this purpose, you would visit the member's profile in the AdminCP and choose to "Download Personal Data"

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