Jump to content

Possible to turn off auto renew for subscriptions?


Graeme S.
 Share

Recommended Posts

Well, if you set up group promotions upon purchasing a product or subscription and the user doesn't renew, they will be automatically returned to their previous group (assuming that option is enabled). The behavior is time-based dependent upon the product or subscription renewal period.

Link to comment
Share on other sites

On 7/12/2020 at 2:26 PM, Graeme S. said:

I'd like to make it so that subscriptions do not automatically renew. Is that possible?

Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew.

 

By design, IPS created subscriptions to automatically renew.  You're subscribing to something. 

If you are looking for a one-time purchase switch to Products.  

Link to comment
Share on other sites

15 hours ago, Joel R said:

By design, IPS created subscriptions to automatically renew.  You're subscribing to something. 

If you are looking for a one-time purchase switch to Products.  

Got it. But I want the purchase to expire after a certain time so that they get moved back to normal user group. I assume right now I have to manually do that?

Link to comment
Share on other sites

  • 4 weeks later...
On 7/15/2020 at 9:05 PM, Joel R said:

By design, IPS created subscriptions to automatically renew.  You're subscribing to something. 

If you are looking for a one-time purchase switch to Products.  

Is there any way for me to mass select everyone who has purchased a product before X date and then remove the purchase from their account (or at the very least change their group)?

Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...