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Posted June 23, 20204 yr Hi, I try to find away to delete Validation members at once, I have more 70 pages, I forgot to do it before we upgrade from 3.4.9. Any way to do this? Thanks in advance.
June 24, 20204 yr Dashboard > Login & Registration > Registration tab > Remove unvalidated members It is retroactive but may take a bit.
June 24, 20204 yr Author Thanks @Morrigan I tried that before, but I will reduce the time and try again if that the only option.
June 24, 20204 yr Okay, do you have a group called "validating" still @abobader? Because the upgrade from 3.4 to 4.x should have removed that. Validating users no longer have a group. They sit in a unvalidated "member" status until they validate. If you still have a group then you need to just remove ALL of the members from that group and delete the group.
June 24, 20204 yr Author Just now, Morrigan said: Okay, do you have a group called "validating" still @abobader? Because the upgrade from 3.4 to 4.x should have removed that. Validating users no longer have a group. They sit in a unvalidated "member" status until they validate. If you still have a group then you need to just remove ALL of the members from that group and delete the group. No, they are now within the members group, otherwise it will be easy 🙂 Thanks again.
June 24, 20204 yr Author 57 minutes ago, Morrigan said: So how are you verifying that they are unvalidated? Members - Then the Validating tab. Will list all users that did not validation the registration by email as our settings.
June 24, 20204 yr So the setting above SHOULD get rid of them. If its NOT then the best option is to submit a ticket. It sounds like something isn't working correctly.
June 24, 20204 yr Author @Morrigan Reducing the time is working as I test, from 70+ pages down to 4 pages. Well done.
June 24, 20204 yr Yeah it takes a bit normally. And it will only get rid of the members past the time frame you set. So anyone that hasn't hit that time frame will still be there but will delete when they get beyond it.