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Hi,

I try to find away to delete Validation members at once, I have more 70 pages, I forgot to do it before we upgrade from 3.4.9.

Any way to do this? Thanks in advance.

Dashboard > Login & Registration > Registration tab > Remove unvalidated members

image.thumb.png.ea90f9a561c4f2eb96bb0104c27012e4.png

It is retroactive but may take a bit.

  • Author

Thanks @Morrigan 

I tried that before, but I will reduce the time and try again if that the only option.

Okay, do you have a group called "validating" still @abobader? Because the upgrade from 3.4 to 4.x should have removed that. Validating users no longer have a group. They sit in a unvalidated "member" status until they validate.

If you still have a group then you need to just remove ALL of the members from that group and delete the group.

  • Author
Just now, Morrigan said:

Okay, do you have a group called "validating" still @abobader? Because the upgrade from 3.4 to 4.x should have removed that. Validating users no longer have a group. They sit in a unvalidated "member" status until they validate.

If you still have a group then you need to just remove ALL of the members from that group and delete the group.

No, they are now within the members group, otherwise it will be easy 🙂

Thanks again.

So how are you verifying that they are unvalidated?

  • Author
57 minutes ago, Morrigan said:

So how are you verifying that they are unvalidated?

Members - Then the Validating tab.

Will list all users that did not validation the registration by email as our settings.

 

So the setting above SHOULD get rid of them. If its NOT then the best option is to submit a ticket. It sounds like something isn't working correctly.

  • Author

@Morrigan

Reducing the time is working as I test, from 70+ pages down to 4 pages.

Well done.

Yeah it takes a bit normally. And it will only get rid of the members past the time frame you set. So anyone that hasn't hit that time frame will still be there but will delete when they get beyond it.

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