ekforum Posted January 24, 2020 Share Posted January 24, 2020 This is an appeal to Invision board to please include the NEW stripe checkout in an update of Invision Board, NEW stripe checkout can be seen here: https://stripe.com/docs/payments/checkout This supports SCA which is a legal requirement. It also supports chargeback protection, which I wish to purchase from Stripe but this requires the NEW checkout, this chargeback protection can't be purchased on the old current IB Board Stripe checkout. If you feel that this is also useful for your forums please also reply to this topic to make Invision Board aware of our desire for the NEW stripe checkout to be integrated 😀 opentype 1 Link to comment Share on other sites More sharing options...
bfarber Posted January 24, 2020 Share Posted January 24, 2020 Our Stripe checkout process already supports SCA. Can you point me to documentation on the chargeback protection you are referring to and where it is stated you must be using the Stripe-hosted checkout process? It is unlikely we will move to a Stripe-hosted checkout solution anytime in the immediate future. Link to comment Share on other sites More sharing options...
David.. Posted January 25, 2020 Share Posted January 25, 2020 7 hours ago, bfarber said: Our Stripe checkout process already supports SCA. Can you point me to documentation on the chargeback protection you are referring to and where it is stated you must be using the Stripe-hosted checkout process? It is unlikely we will move to a Stripe-hosted checkout solution anytime in the immediate future. I have also requested this feature. ekforum 1 Link to comment Share on other sites More sharing options...
ekforum Posted January 25, 2020 Author Share Posted January 25, 2020 On 1/24/2020 at 6:57 PM, bfarber said: Our Stripe checkout process already supports SCA. Can you point me to documentation on the chargeback protection you are referring to and where it is stated you must be using the Stripe-hosted checkout process? It is unlikely we will move to a Stripe-hosted checkout solution anytime in the immediate future. Correspondence in an email to stripe, they confirmed to me that I need the new checkout to be able to get the char back protection. Some but not all of the relevant email correspondence are included below: And: On 1/24/2020 at 6:57 PM, bfarber said: It is unlikely we will move to a Stripe-hosted checkout solution anytime in the immediate future It is common for some subscribers of subscription services to forget about the payments and then simply try to claim the money from their card provider saying they never agreed to the purchase etc. Money is immediately taken and then It requires evidence to be submitted to the card company in order to get the money back. The charge back protection is extremely beneficial, especially to large subscription based businesses. Please could you include this integration. Link to comment Share on other sites More sharing options...
bfarber Posted January 27, 2020 Share Posted January 27, 2020 We can take a closer look at this option, but I can't make any promises right now. At the very least, I can say that it isn't yet on the roadmap. Makoto 1 Link to comment Share on other sites More sharing options...
ekforum Posted January 27, 2020 Author Share Posted January 27, 2020 46 minutes ago, bfarber said: We can take a closer look at this option, but I can't make any promises right now. At the very least, I can say that it isn't yet on the roadmap. Many thanks for having a look! Hope to see it in the future. Link to comment Share on other sites More sharing options...
opentype Posted April 30, 2021 Share Posted April 30, 2021 Is this a thing now? If I click the Get Started button here, I can apparently activate it for my account, but is IPS actually processing the charges in the required way now? Link to comment Share on other sites More sharing options...
Makoto Posted May 6, 2021 Share Posted May 6, 2021 On 4/30/2021 at 1:53 AM, opentype said: Is this a thing now? If I click the Get Started button here, I can apparently activate it for my account, but is IPS actually processing the charges in the required way now? I do not believe they are, no. You can activate it on your account, but it won't apply to transactions unless they use the new Stripe checkout process. Someone from IPS would have to chime in here in regards to whether or not this is on the roadmap. Link to comment Share on other sites More sharing options...
opentype Posted May 6, 2021 Share Posted May 6, 2021 Yeah, I asked both IPS and Stripe support and didn’t get a clear yes or no, but leaning towards “no”. Stripe support also said, based on my ratio of normal and disputed transactions, it wouldn’t make much sense. But then again, the worst part for me might be the injustice, not the financial loss. You offer a service, people buy it and use it, and then they just take their money back, plus generating a further loss through the chargeback fee. And then you invest even more time trying to gather all the evidence to fight the dispute, with a fat chance of loosing. I wouldn’t mind paying higher fees to have this out of my life. Link to comment Share on other sites More sharing options...
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