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Posted January 10, 20205 yr Hi folks, I'm running my first Commerce promotion with a 40% off coupon code and when I tested it, it appeared to reduce the price correctly and showed fine in the basket. I'm being told that although it's set for anyone group to use, and it can be used unlimited times but only once per member, a member is saying a message pops up saying no such code exists. Has any one else had any similar reports? Many thanks.
January 10, 20205 yr Author Aha, looks like it's human error. It seems coupons cannot be used on Gift Cards, although it doesn't say this anywhere I can see in AdminCP. I had only tested it with a subscription.
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