RD65 Posted November 12, 2019 Share Posted November 12, 2019 Why am I seeing this after extending the license? I've been using your solutions for years now. Email to customer service without response. I would appreciate some contact back. I put quite a bit of work into SEO over the years... Link to comment Share on other sites More sharing options...
Management Lindy Posted November 13, 2019 Management Share Posted November 13, 2019 I'm sorry for any inconvenience. It looks like there was a payment issue and we just need to verify some information. Unfortunately, I don't see any emails from you in our system, but feel free to contact me directly and I'll do my best to help. Thank you. Link to comment Share on other sites More sharing options...
RD65 Posted November 13, 2019 Author Share Posted November 13, 2019 Thanks for getting back to me Lindy. I will contact you now. Link to comment Share on other sites More sharing options...
fcomby4 Posted December 2, 2019 Share Posted December 2, 2019 Hello @Lindy unfortunately I'm experiencing the same issue as RD65. Could you please help me in troubleshooting? Thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 2, 2019 Share Posted December 2, 2019 Hello, This is a different issue, as you are on your own site there. If you submit a ticket, we can certainly advise. 31 minutes ago, fcomby4 said: Hello @Lindy unfortunately I'm experiencing the same issue as RD65. Could you please help me in troubleshooting? Thanks Link to comment Share on other sites More sharing options...
Askancy Posted December 2, 2019 Share Posted December 2, 2019 It happened to me on my site too, I was using a DotVPN VPN (Paris, France) Link to comment Share on other sites More sharing options...
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