Why am I seeing this after extending the license?

I've been using your solutions for years now. Email to customer service without response.

I would appreciate some contact back. I put quite a bit of work into SEO over the years...

 

I'm sorry for any inconvenience. It looks like there was a payment issue and we just need to verify some information. Unfortunately, I don't see any emails from you in our system, but feel free to contact me directly and I'll do my best to help. 

Thank you.

Thanks for getting back to me Lindy. I will contact you now.

Hello @Lindy

unfortunately I'm experiencing the same issue as RD65.

 

Could you please help me in troubleshooting?

 

Thanks

Hello,

This is a different issue, as you are on your own site there. If you submit a ticket, we can certainly advise.

31 minutes ago, fcomby4 said:

Hello @Lindy

unfortunately I'm experiencing the same issue as RD65.

 

Could you please help me in troubleshooting?

 

Thanks

 

It happened to me on my site too, I was using a DotVPN VPN (Paris, France)