Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Yesterday at 01:29 PM
2dub Posted July 31, 2019 Share Posted July 31, 2019 I'm setting up subscriptions on y site and want them to be only for a year. I see it has the option of "Reset groups when purchase expires or is canceled?" but it doesn't seem to allow me to set a term? Where do I set the length of the subscription? Thanks in advance. Link to comment Share on other sites More sharing options...
2dub Posted August 27, 2019 Author Share Posted August 27, 2019 bump. Link to comment Share on other sites More sharing options...
ahc Posted August 27, 2019 Share Posted August 27, 2019 Under the Price section, you need to tick the 'Renews?' option. Once that's on, you'll have the option to set renewal prices and how often. You'd type in 1 and change the drop down to 'years' to have it set to allow members to renew once a year. 2dub 1 Link to comment Share on other sites More sharing options...
2dub Posted August 27, 2019 Author Share Posted August 27, 2019 Will do thanks Link to comment Share on other sites More sharing options...
Katherine Grace Bond Posted May 31, 2020 Share Posted May 31, 2020 (edited) I have done this, but there is no way to determine how many times it cycles. If I set my customer up for a monthly payment, it will invoice them indefinitely unless I manually go in and do something to it. How can we set up an expiration date after a certain number of payments? Edited May 31, 2020 by Katherine Grace Bond Link to comment Share on other sites More sharing options...
opentype Posted May 31, 2020 Share Posted May 31, 2020 4 minutes ago, Katherine Grace Bond said: How can we set up an expiration date after a certain number of payments? There is no such option. Link to comment Share on other sites More sharing options...
Katherine Grace Bond Posted May 31, 2020 Share Posted May 31, 2020 I don't understand the logic behind this. Do you know? I'm trying to set up products with a monthly payment plan. Once they've paid for the product, I want it to stop invoicing/charging them automatically. Otherwise I have to figure out a way to stop that for every single customer. We've been frustrated enough that we are looking for another platform. And thank you for responding so quickly! Link to comment Share on other sites More sharing options...
opentype Posted May 31, 2020 Share Posted May 31, 2020 14 minutes ago, Katherine Grace Bond said: I don't understand the logic behind this. Do you know? Well, yes. It’s a subscription and that’s how subscriptions work in general. They renew until cancelled by the subscriber. A payment plan feature is something completely different and not available in the Commerce app at this time. Link to comment Share on other sites More sharing options...
Katherine Grace Bond Posted May 31, 2020 Share Posted May 31, 2020 Do you know if they have any plan to implement such a thing? I have not actually set these up as subscriptions, and you're right, that is the way a subscription works. I jumped on this thread because it was dealing with expiration dates, so I'm probably comparing apples and oranges (though I do think having an end-date option to a subscription would be useful.) I assumed there would be a way to do payment plans when I implemented the platform, and now I'm pretty invested. Link to comment Share on other sites More sharing options...
Nate Sheets Posted June 15, 2020 Share Posted June 15, 2020 I agree. An exiration-date (or number of billing cycles) would be helpful, especially if we are not yet sure what rates will be like in a year from now. Link to comment Share on other sites More sharing options...
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