Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted July 11, 20195 yr I use Amazon SES for my SMTP mail service. It works great, but they require that we “have a plan” for bounced emails and complaints. Does IPS track which emails bounce? What options do I, the admin, have to handle those bounces? If something hard bounces, can I have the system automatically unsubscribe them?
July 11, 20195 yr You can check Mail Bouncer by @stoo2000 would be appropriate for you. I don't know if it integrated with Amazon SES so you'll need to check in his support topic.
July 12, 20195 yr Author @stoo2000: Awesome. Looks exactly like what we need. Do you have an ETA for SES support? I'll purchase as soon as you do, and it looks like at least one other person is in the same boat.
July 12, 20195 yr 6 hours ago, jesuralem said: @stoo2000 support for sendinblue would also be amazing 🙂 I have honestly never heard of that before.
July 13, 20195 yr On 7/11/2019 at 11:43 AM, jwdenzel said: I use Amazon SES for my SMTP mail service. It works great, but they require that we “have a plan” for bounced emails and complaints. Does IPS track which emails bounce? What options do I, the admin, have to handle those bounces? If something hard bounces, can I have the system automatically unsubscribe them? The Invision Community software does not do anything (out of the box) at this time related to bounces. It would be up to you to monitor bounces and unsubscribe people if needed. For our Community In The Cloud clients, we handle bounces to the extent necessary (e.g. if an email address routinely bounces, we may block further emails from being sent to that address) to comply with necessary requirements implemented by the email provider we use.
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